Help Kone

One source for every kind of help

Author once.Publish everywhere.

Bring your wikis, FAQs, web and desktop in-app help, PDF and Word manuals, walkthroughs and video libraries together in one structured authoring system.

One structured source

Reusable, version-aware content

1IntroductionApproved
2Getting startedApproved
3Account settingsApproved
Wikis & web help
FAQs
In-app help
PDF & Word manuals
Walkthroughs
Video libraries

Built for living documentation

Stop rebuilding the same document for every release.

Traditional authoring tools make every output another copy to maintain. Help Kone treats content as reusable sections, so a fix can flow into every relevant publication.

01

Change only what changed

Create a new product version without copying an entire manual. Reuse the sections that still apply and update only the content that changed.

02

Author, review and sign off together

Share ownership across subject experts, writers and reviewers, with a clear path from draft to approved content.

03

Design for the destination

Use dedicated designers for interactive walkthroughs and paged documents while keeping the underlying content consistent.

04

Keep content clean and portable

Store structure and meaning—not a tangle of tool-specific formatting—so your content stays useful wherever it needs to go next.

Content first. Styling at publication.

Your words should not be trapped inside a formatting tool.

Help Kone separates content from presentation. Authors work with clean, structured information; publication designs apply the layout and styling needed for a help site, an in-app experience or a printed manual.

The same approved content

Walkthrough designer

Interactive, contextual guidance

Paper document designer

PDF and Word-ready layouts

Web publication styles

Wikis, FAQs and help sites

Video belongs in the same system

Manage product and training video libraries alongside the content they support.

Organize videos with product context and clear ownership. Help Kone manages the library; use a dedicated tool such as Camtasia to record and edit the video itself.